Frequently Asked Questions - VEC Policies
What is the English Only Policy?
We believe that it is important for our students to speak English at all times. Being immersed in an English-speaking environment will give you the opportunity to improve your English skills. Thus, we ask students to speak English at all time while in the school, or on school activities.
If VEC staff notice students speaking English in an uncontrolled environment, such as outside the school, they will give the students green tickets. These tickets are entered into draws for prizes every two weeks. If students speak languages other than English in the school, they are given yellow tickets. Too many yellow tickets can result in suspension or expulsion from the school. You can find more information about our English Only Policy here.
How are disputes resolved?
Our Dispute Resolution Policy provides a number of ways to resolve disputes.
Individuals should always try to resolve issues informally. If a more formal approach becomes necessary, the institution provides a fair and reasonable mechanism for resolution.
Step One
First try to resolve the issue directly with the other party. If this doesn't work, then go to
Step Two
Put your complaint in writing to the President. He will request submissions from all involved parties, including witnesses; conduct an investigation and set up a meeting within 48 hours. The president will provide a written decision to all parties within 72 hours. If this doesn't work, go to Step Three.
Step Three
The parties appoint an outside mediator within 48 hours. The institution will bear the cost of mediation.
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© 2012 Vancouver English Centre
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Last updated on Jan 13/07
at 17:12 PDT
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