Complete Refund Policy

(1) To be considered for a refund, a student must submit a written notice of withdrawal to VEC. Verbal notices will not be considered. Notices of dismissal to a student must also be in written form.

Refunds Before the Program of Study Starts

(2) (a) If written notice of withdrawal is received less than two (2) calendar days after the contract was made and before the program starts, VEC will retain the lesser of 25% of the total tuition fee due under the contract or $400.

(b) Subject to 2 (a), if written notice of withdrawal is received thirty (31) calendar days or more before the start of a program of study, VEC will retain 30% of the total tuition fee under the contract.

(c) Subject to 2 (a), if written notice of withdrawal is received within thirty (30), or less, calendar days before the start of a program of study, VEC will retain 40% of the total tuition fee under the contract.

(d) Notwithstanding Sections 2 (a), 2 (b), and 2 (c), VEC will retain the lesser of 25% of the total tuition fee due under the contract or $200 to visa students who are denied authorization from Canada Immigration prior to the course of study, provided that:

(A) the student notifies the institution of the circumstances on or before the first day of the program of study is scheduled to begin (Students who cancel because of visa-related issues after coming to Canada are subject to the conditions applied to students who cancel their programs voluntarily.); and

(B) the student, within a reasonable time, provides documentation of the circumstances to the school. A complete and original Letter of Rejection must be presented. Faxed or photocopied documents are not acceptable. Homestay-related fees are refunded according to the Homestay Fee Refund Policy, as explained below.

Refunds After the Program of Study Starts

(3) (a) If written notice of withdrawal is received or a student is dismissed within the lesser of 6 calendar days or 9% of the program of study's duration, VEC will retain 50% of the total tuition fee due under the contract.

(b) Subject to 3 (a), if written notice of withdrawal is received or a student is dismissed within 19% of the program of study's duration, VEC will retain 75% of the total tuition fee due under the contract.

(c) If a student withdraws or is dismissed after 19% of the program of study's duration, there is no refund.

The Refund Policy includes all Tuition Fees and Homestay Fees. Only unused fees are refunded.

The following fees are non-refundable:

(4) Refunds owing to students pursuant to sections 2 and 3 will be paid after fourteen (14) days, but within thirty (30) days of receiving written notice of withdrawal from the student, or within thirty (30) days of VEC's issuing written notice of dismissal.

(5) If VEC changes the commencement date of a program after entering into a contract with a student, the student is entitled to a full refund, including the Application Fee and other fees charged, if the new date is unsuitable.

This policy applies to Tuition. Application Fees, Airport Reception Fees, and Medical Insurance are non-refundable. Homestay related fees are refunded according to the Homestay Fee Refund Policy, as explained below.

There is a 4% service charge for credit card refunds. There is a CAD$45 service charge for all wire transfer (bank transfer) and cheque refunds.

Deferred Acceptance

If you cannot begin in the month applied for, the tuition and registration fees are transferable to a later month for up to one year, providing the school is notified on or before the first day of the month preceding the month for which initial admission has been granted. The school reserves the right to penalize applicants who request deferred acceptance after this date.

Program Changes

The Refund Policy applies to students who wish to change their programs or schedules for any reason.

VEC HOMESTAY FEE REFUND POLICY

• The Homestay Placement Fee is non-refundable under all circumstances.
• If a student withdraws from Homestay, in writing, 30 days prior to the Homestay commencement date all Homestay Fees will be refunded. If a student withdraws from Homestay, in writing, before, but less than 30 days prior to the commencement of Homestay, all Homestay Fees will be refunded except fees for the first 30 days of Homestay.
• If a student withdraws or is dismissed from Homestay, in writing, after commencement of the Homestay term with less than 30 days notice, all Homestay Fees will be refunded except:
  • the amount calculated on a strict pro-rata basis for the used portion to the date of cancellation;
  • the unused portion for next 30 day period commencing from the date notice is given and effective.
• If notice to transfer or cancel is more than 30 days, all remaining unused Homestay Fees will be refunded or forwarded.
• There will be a $25 Homestay Move Fee for any changes of homestay, unless otherwise approved by the VEC Director responsible for Homestay
• If a student requests to transfer to a different homestay family, the Homestay Move Fee will be charged and fees for the next 30 day contract period may be charged unless otherwise approved by the VEC Director responsible for Homestay.
• A student will be dismissed from homestay if he or she has violated Canadian law and/or VEC Homestay Regulations.
• Refunds will be issued within 30 days of receiving written notice and only upon presentation of the original corresponding receipt. If a student has been registered by a representative or an agent the refund will be sent to the representative or the agent.

Dismissal Policy

The following may be causes for the dismissal of a student:

• Possession of illegal or dangerous drugs or weapons
• Cheating, plagiarism, stealing, or forgery
• Theft of or non-accidental destruction of school property
• Lewd, indecent, or obscene behavior on school property
• Abusive behavior toward other students or school staff

VEC reserves the right to inform Citizenship and Immigration Canada of cancellations. This Refund Policy applies to all refunds, in all situations. Please read it carefully before paying any fees.

*The tuition rate is based on the amount paid for at one time.

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